东华大学学报（英文版）2006，Vol.23Issue(3)：106-109,4.
Quality Diagnosis of BtoC Website Based on Fuzzy Comprehensive Evaluation
Quality Diagnosis of BtoC Website Based on Fuzzy Comprehensive Evaluation
摘要
Abstract
A hi-quality website is crucial to a company for a successful e-business. The technique maintainers are always faced with the problem how to locate the prime factors which affect the quality of the websites. In view of the complexity and fuzziness of BtoC website, a quality diagnosis method based on the multi-attribute and multi-layer fuzzy comprehensive evaluation model including all the quality factors is proposed. A simple example of diagnosis on a famous domestic BtoC websites shows the specific steps of this method and proves its validity. The process of quality evaluation and diagnosis system is illustrated and the computer program of diagnosis is given.关键词
electronic business/website/quality diagnosis/fuzzy comprehensive evaluationKey words
electronic business/website/quality diagnosis/fuzzy comprehensive evaluation分类
信息技术与安全科学引用本文复制引用
CHEN Mei-mei,TANG Bing-yong,CHENG Sheng,WANG Chen,ZHOU Li..Quality Diagnosis of BtoC Website Based on Fuzzy Comprehensive Evaluation[J].东华大学学报（英文版）,2006,23(3):106-109,4.基金项目
Supported by Key Discipline Project from Science and Technology Committee of Shanghai(No. 04JC14009) and the Research Fund of Donghua University(No.108-10-0044934) （No. 04JC14009）
