国际医药卫生导报2010，Vol.16Issue(17)：2067-2072,6.DOI:10.3760/cma.j.issn.1007-1245.2010.17.003
江门市某三甲医院住院病人反应性测量分析
An analysis of responsiveness of hospitalized patients in a 3-A hospital in Jiangmen city
廖勇彬 1梁伯进 1罗小燕 1甄沛林 1张晋昕 2李伟栋 2余少兰 1赵玲杰 1韩春春1
作者信息
- 1. 529070,江门市中心医院
- 2. 510000,广州,中山大学公共卫生学院
- 折叠
摘要
Abstract
Objective To understand the difference between non-medical service quality and the expectation of patients in a 3-A hospital in Jiangmen city, and to explore the influencing factors to provide policy recommendations. Methods A random sample survey on 236 hospitalized patients receiving medical services in a hospital in Jiangmen city was conducted. The data was entered using Epidata double entry and was analyzed completed by the SPSS11.5 software. Results The overall level of patient responsiveness was 7.94 points. Dignity was the highest and prompt attention was the lowest. Conclusions We should focus on patient reasonable expectation, to improve medical environment in the hospital, enhance the ability of hospital management.关键词
江门市/住院病人/反应性/三级医院Key words
Jiangmen city/Hospitalized patients/Responsiveness/3-A hospitals引用本文复制引用
廖勇彬,梁伯进,罗小燕,甄沛林,张晋昕,李伟栋,余少兰,赵玲杰,韩春春..江门市某三甲医院住院病人反应性测量分析[J].国际医药卫生导报,2010,16(17):2067-2072,6.
