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"品管圈"在降低门诊药房调剂差错中的应用

陈喆 戴佩芳 叶岩荣 沈赟

中国临床药学杂志2011,Vol.20Issue(3):166-170,5.
中国临床药学杂志2011,Vol.20Issue(3):166-170,5.

"品管圈"在降低门诊药房调剂差错中的应用

Application of quality control circle in reducing preparation error in outpatient pharmacy

陈喆 1戴佩芳 1叶岩荣 1沈赟 1

作者信息

  • 1. 复旦大学附属中山医院药剂科,上海,200032
  • 折叠

摘要

Abstract

AIM In order to reduce the amount of prescription preparation error and improve service quality.METHODS The quality control circle(QCC) was applied in plan, doing, checking and disposal. RESULTS The amount of prescription preparation error was decreased from 21.80 to 10.27 per week and pharmacists' confidence and ability of problem-solving were improved. CONCLUSION Problems can be discovered and solved and the service quality can also be improved continuously by QCC.

关键词

品管圈/门诊药房/差错/应用

Key words

quality control circle/ outpatient pharmacy/ error/ application

引用本文复制引用

陈喆,戴佩芳,叶岩荣,沈赟 .."品管圈"在降低门诊药房调剂差错中的应用[J].中国临床药学杂志,2011,20(3):166-170,5.

中国临床药学杂志

OACSTPCD

1007-4406

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