中国药房2011，Vol.22Issue(21)：1956-1958,3.
品管圈在门诊西药房工作质量管理中的应用及体会
Application and Experience of QCC in Quality Management of Outpatient Western Medicine Pharmacy
鲍仕慧 1白少华 1王增寿 1李菁1
作者信息
- 1. 温州医学院附属第二医院药剂科,温州市,325027
- 折叠
摘要
Abstract
OBJECTIVE: To reduce the number of internal errors in prescription dispensing in outpatient western medicine pharmacy. METHODS: The quality control circle (QCC) activity was applied the in the quality management of prescription dispensing to reduce the number of internal errors in prescription dispensing. The causes and performance of the errors were analyzed. Appropriate countermeasures were set and enforced, and the outcome of the activity was evaluated. RESULTS: The QCC activity reduced the number of internal errors in prescription dispensing by up to 58％ (145.6 pieces/week vs. 61 pieces/week). Clinical pharmacists were improved in respect of QCC recognition, team cohesiveness, learning initiative, sense of honor, etc. CONCLUSION: The practice of QCC activity may help reduce the number of internal errors in prescription dispensing, ensure safety and effectiveness of clinical drug use and improve the quality of pharmaceutical care.关键词
品管圈/门诊西药房/处方调剂/内差件数Key words
Quality control circle/ Outpatient western medicine pharmacy/ Prescription dispensing/ Number of internal error分类
医药卫生引用本文复制引用
鲍仕慧,白少华,王增寿,李菁..品管圈在门诊西药房工作质量管理中的应用及体会[J].中国药房,2011,22(21):1956-1958,3.
