中国药房2011，Vol.22Issue(13)：1183-1184,2.
品管圈活动在医院药剂科工作质量管理中的实践
Application of QCC in Quality Management of Pharmacy Department
施政 1王建平1
作者信息
- 1. 浙江省中医院药剂科,杭州市,310000
- 折叠
摘要
Abstract
OBJECTIVE: To reduce the number of medication error in outpatient pharmacy for western medicine and to improve the quality of work in pharmacy department.METHODS: According to 10 steps of QCC, our department had carried out process evaluation and management.The tangible and intangible achievements of activity were compared and evaluated.RESULTS:The number of medication errors deceased from 45.5 per week to 22.0 per week after carrying out QCC program.The quality of pharmacists was improved significantly in respect of quality control method realization, communication and cooperation, facing problems with courage, harmonious degree.CONCLUSION: QCC program improves the quality of pharmaceutical care in outpatient pharmacy for western medicine and promotes safe and effective drug use of patients.关键词
品管圈活动/药剂科/门诊西药房/用药差错分类
医药卫生引用本文复制引用
施政,王建平..品管圈活动在医院药剂科工作质量管理中的实践[J].中国药房,2011,22(13):1183-1184,2.
