中国医学伦理学2011，Vol.24Issue(6)：774,821,2.
关于医院投诉性信访问题的伦理思考
Ethical Thinking on Hospital Complaint Petition Letter
马秋芳1
作者信息
- 1. 徐州医学院附属医院,江苏徐州221006
- 折叠
摘要
Abstract
To achieve harmonious doctor - patient relationship is an important value pursuit of hospital management. During the process of dealing with the complaint petition letter from the masses, manager's attention, mutual trust between doctors and patients, effective ethical mechanism response to complaints of letters and visits, is matter of solution to complaint petition letters and the construction of harmonious doctor - patient relationship.关键词
投诉性信访/医院管理/管理伦理/医学伦理学/建立信任/求同存异Key words
Complaint Petition Letter/ Hospital Management/ Management Ethics/ Medical Ethics/ Trust Construction/ Seek Common Points While Reserving Difference分类
医药卫生引用本文复制引用
马秋芳..关于医院投诉性信访问题的伦理思考[J].中国医学伦理学,2011,24(6):774,821,2.
