现代检验医学杂志2012，Vol.27Issue(3)：59-61,3.DOI:10.3969/j.issn.1671-7414.2012.03.019
检验科在临床沟通中可采取的措施
How Can the Department of Laboratory Medicine Do Better for Clinical Service
摘要
Abstract
Objective To research how the department of laboratory medicine can do better for clinical service. Methods Created a series of methods to improve communication between lab medicine and clinical, including establishing a website of ours, printing and distributing cards of "Guide of Laboratory Test" and journals of "Clinical Laboratory Information", setting up groups to serve the clinical,holding meetings to introduce new tests,improving functions of LIS about communications, and strengthening further education among the department. Results The department was accredited as the standard of ISO15189,and test results were appreciated by clinicians and patients. The department was awarded as "the best medical laboratory technology departments for clinical service" over 9 consecutive years. Conclusion Set up some means to better communicate with and serve for the clinical, which improved the service quality, decreased mistakes in clinical service, and exalt collective honorary feeling as laboratory workers.关键词
检验/临床服务/沟通/质量管理Key words
laboratory medicine/clinical service/ communication/quality control分类
医药卫生引用本文复制引用
魏源华,顾万建,李岷,张春兵..检验科在临床沟通中可采取的措施[J].现代检验医学杂志,2012,27(3):59-61,3.
