中国心理卫生杂志2012，Vol.26Issue(5)：337-339,3.DOI:10.3969/j.issn.1000-6729.2012.05.004
心理援助热线标准化管理流程建设初探——北京市心理援助热线电脑操作系统介绍
Preliminary exploration on development standardized management of psychological crisis hotline: Introduction of the computer-based operating system of the Beijing Psychological Crisis Hotline
王翠玲 1王绍礼 1李献云 1梁红 1杨甫德 1孟梅 1赵秀芹 1崔玉红1
作者信息
- 1. 北京回龙观医院北京心理危机研究与干预中心,北京100096
- 折叠
摘要
Abstract
A computer-based operating system of national psychological crisis hotline was developed at Beijing Suicide Research and Prevention Center in May, 2003. Based on this computer-based operating system, the standardization and systematization of the operators' psychological counseling and intervention services, and scientifically monitoring, evaluating, and managing the operators'services are becoming possible. The system also provided a rich and valuable resource for providing research, education, and training about psychological hotline services. This paper briefly introduced the content of the eight models of this system.关键词
心理援助/热线/干预/电脑操作系统Key words
crisis/ hotline/ intervention/ compute-based operating system分类
医药卫生引用本文复制引用
王翠玲,王绍礼,李献云,梁红,杨甫德,孟梅,赵秀芹,崔玉红..心理援助热线标准化管理流程建设初探——北京市心理援助热线电脑操作系统介绍[J].中国心理卫生杂志,2012,26(5):337-339,3.
