上海管理科学2012，Vol.34Issue(4)：21-26,6.
国际服务外包中提供商的信任与发包商的合作演化研究
Study on the Evolution of Trust from Service Providers and Cooperation of International Service Outsourcing firms
摘要
Abstract
Under Multinational Corporation restructuring their value chain, based on the client view, questionnaires were used to study the effects of trust and cooperation among international service outsourcing firms. Our results showed that calculus-based trust was positively correlated with relational-based trust; calculus-based cooperation was positively correlated with relational-based cooperation; relational-based trust can obtain any kind of cooperation, while calculus-based trust only by relational-based trust. The total effects of relational-based trust on cooperation were significantly greater than those of calculus -based trust; the supplier should cultivate relational-based trust to obtain the cooperation from Multinational Corporation.关键词
国际服务外包/计算信任/关系信任/计算合作/关系合作Key words
International service outsourcing/ Calculus-based trust/ Relational-based trust/ Calculus-based Cooperation/ Relational-based Cooperation分类
管理科学引用本文复制引用
谭云清,李元旭..国际服务外包中提供商的信任与发包商的合作演化研究[J].上海管理科学,2012,34(4):21-26,6.基金项目
教育部人文社会科学规划基金项目(11YJA790138). （11YJA790138）
