上海管理科学2012，Vol.34Issue(4)：96-100,5.
上海世博会公共服务与“中国服务”的提升
Shanghai World Expo Public Service and the Ascension of China's Service
摘要
Abstract
Shanghai World Expo is by far the largest activities held in China, which reflects China's new high-level services. The Expo is not only the witness of the Chinese services, but also a new starting point in Services, that promotes the development of China's service to a higher level. This article summarizes the concept of Shanghai Expo Public Service and its main service types. Trying to build the public service process and management system of the World Expo, and analyse the Expo service operations from the service preparation, service implementation and service quality control three aspects. On this basis, this paper illustrates the ascension of Chinese Service from six aspects.关键词
上海世博会/世博会公共服务/提升/中国服务Key words
Shanghai World Expo/ The World Expo Public Service/ Ascension/ China' s Service分类
管理科学引用本文复制引用
张文建,朱源..上海世博会公共服务与“中国服务”的提升[J].上海管理科学,2012,34(4):96-100,5.基金项目
2010年国家社会科学基金重点项目"全面提升旅游业发展质量的基本理论、关键问题及对策研究"(10AZD028). （10AZD028）
