中国美容医学2012,Vol.21Issue(10):81-82,2.
普外科护患纠纷的原因分析及防范措施
卞红1
作者信息
- 1. 无锡市第二人民医院 江苏无锡214000
- 折叠
摘要
Abstract
This paper analyzes the causes and prevention measures of the disputes between nurses and patients on the department of surgery .which suggests the nurses in the surgery should change ideas, strengthen the legal system, safety education, enhance service awareness, regulate practice, improve service attitude and service quality. Nurses should promote the communication between the nurses and the patients, which is the key to reducing nurse-patient disputes and improving the self-protection awareness.关键词
普外科/护患纠纷/原因分析/防范措施Key words
the department of surgery/ the disputes between nurses and patients/ the causes and prevention measures分类
医药卫生引用本文复制引用
卞红..普外科护患纠纷的原因分析及防范措施[J].中国美容医学,2012,21(10):81-82,2.