中国药房2013，Vol.24Issue(25)：2344-2346,3.DOI:10.6039/j.issn.1001-0408.2013.25.15
品管圈活动在提高我院门诊处方合格率中的应用
Application of QCC in the Improvement of the Passing Rate of Outpatient Prescriptions in Our Hospital
田旭 1孙丽蕊 1张红梅 1郭秋实 1宋燕青 1曲晓宇1
作者信息
- 1. 吉林大学第一医院二部药剂科,长春130031
- 折叠
摘要
Abstract
OBJECTIVE:To improve the passing rate of outpatient prescriptions in our hospital.METHODS:Activities were implemented according to the theory of Quality control circle (QCC),and the reasons for low passing rate of prescription were analyzed to investigate and implement countermeasures.Tangible results and intangible results were evaluated,and standardization processes were made.RESULTS:Because main reasons for low passing rate of prescription were from information system,physicians,pharmacists and patients,the countermeasures were formulated and implemented,i.g.consummating the hospital information system,implementing rewards and punishment,conducting rational use of drugs training,developing medication education for patients and improving the professional skills.Tangible results:the passing rate of prescription was improved from 85.5％ to 95.7％.Intangible results:members had great improvement in communication skills,ability of problem solving,self-confidence.The standardization documents were made to ensure the PDCA can continuously run.CONCLUSIONS:The implementation of QCC can improve the passing rate of prescription,and should be applied and spread.关键词
品管圈/门诊/处方合格率/对策/成果Key words
Quality control circle/ Outpatient department/ Passing rate of prescription/ Countermeasures/ Results分类
医药卫生引用本文复制引用
田旭,孙丽蕊,张红梅,郭秋实,宋燕青,曲晓宇..品管圈活动在提高我院门诊处方合格率中的应用[J].中国药房,2013,24(25):2344-2346,3.
