中国医学伦理学2013，Vol.26Issue(3)：381-382,2.
现代医院人性化管理及服务环境的构建与优化
Building and Optimizing the Human-based Mangement and Service Environment in Morden Hospital
钟声 1吴蔚 1李瑞2
作者信息
- 1. 湖北医药学院附属太和医院人事劳资处,湖北十堰442300
- 2. 湖北医药学院附属太和医院防保感控处,湖北十堰442300
- 折叠
摘要
Abstract
Making efforts to create a safe,beautiful and hospital environment,carrying out humanized management and service,is the important ways to strengthen connotation construction,highlight the hospital brand.This paper thought that it should fully consider the feeling of patients,constantly design and optimizate the service process,focus on doctor-patient communication,establish and improve the follow-up mechanism,provide patients with convenient,efficient,warm and satisfactory service.关键词
医院管理/人性化/服务环境/医患沟通/医患和谐Key words
Key word: Hospital Management / Human-based/ Service Environment / Doctor-patient Communication /Harmonious Doctor-patient Relationship分类
医药卫生引用本文复制引用
钟声,吴蔚,李瑞..现代医院人性化管理及服务环境的构建与优化[J].中国医学伦理学,2013,26(3):381-382,2.
