中国药房2013，Vol.24Issue(33)：3109-3112,4.DOI:10.6039/j.issn.1001-0408.2013.33.14
品管圈在提高我院门诊药房用药交待率中的应用
Application of Quality Control Circle in the Improvement of the Rate of Medication Directions of Outpatient Pharmacy in Our Hospital
张红梅 1王珊珊 1韩骝 1曲晓宇 1宋燕青1
作者信息
- 1. 吉林大学第一医院二部药剂科,长春130021
- 折叠
摘要
Abstract
OBJECTIVE:To improve the rate of medication directions of outpatient pharmacy in our hospital.METHODS:Activities were implemented according to the ten steps of quality control circle (QCC); the reasons for low rate of medication directions were analyzed by brainstorming; the formulation and implementation of countermeasures were investigated by fishbone diagram; tangible results (the rate of medication directions) and intangible results (ability of QCC) were evaluated; the standard processes were made.RESULTS:Main reasons for low rate of medication directions included the weak sense of responsibility and insufficient theoretical knowledge of our pharmacists.The countermeasures were formulated and implemented,i.g.put medication directions into the daily dispensing processes,organize our pharmacists to participate in department training regularly,and summarize the expertise.The rate of medication directions increased from 23.2％ to 100％ for oral drugs and from 6.2％ to 100％ for injection,and the standard process and system of medication directions had been formulated.The medication directions cards and manuals of commonly used drug instructions had been produced.Members had great improvement in enthusiasm,ability of solving problems and self-confidence.CONCLUSIONS:The implementation of QCC can improve the rate of medication directions in outpatient pharmacy of our hospital.关键词
品管圈/门诊药房/用药交待率Key words
Quality control circle/ Outpatient pharmacy/ Rate of medication directions分类
医药卫生引用本文复制引用
张红梅,王珊珊,韩骝,曲晓宇,宋燕青..品管圈在提高我院门诊药房用药交待率中的应用[J].中国药房,2013,24(33):3109-3112,4.
