中国医疗设备Issue(1)：87-88,79,3.DOI:10.3969/j.issn.1674-1633.2014.01.027
基于信息化的医院门急诊流程再造实践
Informatization-Based Practice of BPR for Emergency and Outpatient Departments in Hospital
黄培1
作者信息
- 1. 无锡市第二人民医院 门诊部，江苏 无锡 214002
- 折叠
摘要
Abstract
Informatization-based BPR (Business Process Reengineering) for Department of Outpatient and Department of Emergency in the hospital has served as an important move in improving medical attention and simplifying the service process. With basic theoretical illustration of the concept BPR for the two departments in the hospital, Wuxi No.2 Prople’s Hospital was exempliifed in this paper for its successful accomplishment of BPR by establishment of a HIS-based booking platform, an intensive comprehensive inspection service booking platform as well as a queue system, and implementation of the self-service-based treatment-before-payment process and 24-hour&7-day self-help registration service for fees payment.关键词
门急诊流程再造/医院信息化/业务流程重组/医疗秩序/医疗质量Key words
process reengineering for department of outpatient and Department of Emergency/hospital informatization/business process reengineering/medical order/medical quality分类
医药卫生引用本文复制引用
黄培..基于信息化的医院门急诊流程再造实践[J].中国医疗设备,2014,(1):87-88,79,3.
