中国医药科学Issue(17)：83-84,89,3.
优质护理服务前后住院患者满意度调查分析
A survey on inpatient satisfaction before and after the quality nursing
杨茂君 1王燕1
作者信息
- 1. 郑州大学附属肿瘤医院生物治疗科，河南郑州450003
- 折叠
摘要
Abstract
Objective To analyze the clinical effect of quality nursing for inpatients. Methods A survey on the satisfaction of quality nursing was taken on inpatients treated in this hospital from March 2010 to February 2011 and the clinical effect of quality nursing was analyzed. Results There was no significant difference in the satisfaction rate of service attitude of 99.76% and the satisfaction rate of professional skills of 97.45%, but the satisfaction rates of observation group were significantly higher than ones of control group in the satisfaction rate of hospitalization introduction of 99.53% and the satisfaction rate of health education of 98.61% (P<0.05). Conclusion The quality nursing service can significantly enhance the satisfaction rates of hospitalization introduction and health education for inpatients, which is worthy to be popularized in clinical nursing.关键词
优质护理/患者满意度Key words
Quality nursing/Patient satisfaction分类
医药卫生引用本文复制引用
杨茂君,王燕..优质护理服务前后住院患者满意度调查分析[J].中国医药科学,2013,(17):83-84,89,3.
