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企业流程再造的熵模型

韩亚娟 刘通

工业工程Issue(3):1-5,5.
工业工程Issue(3):1-5,5.DOI:10.3969/j.issn.1007-7375.2014.03.001

企业流程再造的熵模型

Using Entropy Theory for BPR Research

韩亚娟 1刘通1

作者信息

  • 1. 上海大学管理学院,上海200444
  • 折叠

摘要

Abstract

Based on the information entropy theory , the effect of two-factor relation of processes on a process system is analyzed .The concept of process entropy is firstly introduced and an accompanying quan-titative research model for business process reengineering is established .Four hypotheses for process factor's relation research are put forward in this study .The detailed calculation steps of process entropy are provided .From the standpoint of the entropy difference before and after an improvement of process system , the necessity for business reengineering is given .Meanwhile , the general methods for improvement of the process system are discussed .A case study is included to demonstrate the feasibility and effectiveness of the proposed method .

关键词

企业流程再造(BPR)/流程熵/过程要素/要素关系

Key words

business process reengineering(BPR)/process entropy/processing factor/factor relation

分类

管理科学

引用本文复制引用

韩亚娟,刘通..企业流程再造的熵模型[J].工业工程,2014,(3):1-5,5.

基金项目

国家自然科学基金(青年基金)资助项目 ()

工业工程

OACHSSCDCSTPCD

1007-7375

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