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电子商务网站特征对消费者虚拟体验的影响研究∗

吴小梅 郭朝阳

湖南大学学报(社会科学版)Issue(2):52-57,6.
湖南大学学报(社会科学版)Issue(2):52-57,6.

电子商务网站特征对消费者虚拟体验的影响研究∗

The Effect of the Characteristic of E-commerce Website on Costomers'Virtual Experience

吴小梅 1郭朝阳2

作者信息

  • 1. 厦门大学 管理学院,福建 厦门 361005
  • 2. 厦门理工学院 管理学院,福建 厦门 361024
  • 折叠

摘要

Abstract

Virtual experience is vital in electronic business.The study adapts questionnaire to collect da-ta,while testifies the hypothesis by hierarchical regression and dominance analysis.It researches on the in-fluence of website interactivity and vividness on the flow experience.Besides that,it explores the modera-ting mechanism of product involvement on website characteristics and flow experience.It comes to the fol-lowing conclusions:Firstly,website interactivity and vividness exert significantly positive influence on flow experience.Secondly,website vividness is more effective than website interactivity when forecasting flow experience.Thirdly,consumer’s individual trait-product involvement positively moderates the rela-tionship between website interactivity and flow experience,such that website interactivity is more positive-ly related to flow experience when product involvement is higher.

关键词

网站特征/虚拟体验/心流体验/产品涉入度

Key words

website characteristics/virtual experience/flow experience/product involvement

分类

管理科学

引用本文复制引用

吴小梅,郭朝阳..电子商务网站特征对消费者虚拟体验的影响研究∗[J].湖南大学学报(社会科学版),2015,(2):52-57,6.

基金项目

福建省出国留学奖学金出国留学面上项目资助,闽教合作〔2012〕496号 ()

湖南大学学报(社会科学版)

OA北大核心CHSSCDCSSCICSTPCD

1008-1763

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