科技广场Issue(7)：122-127,6.
高校图书馆读者满意度研究--以江西农业大学为例
Study on Readers' Satisfaction in University Libraries - Taking Jiangxi Agricultural University as an Example
摘要
Abstract
In order to understand the readers' satisfaction of university library services, the author takes the li-brary of Jiangxi Agricultural University as an example to investigate the reader satisfaction and puts forward corre-sponding countermeasures. The results of the statistical analysis show that the readers are basically satisfied with the quantity and quality of books, library resources, information retrieval, library staff and resource construction. We analyze the factors which influence the readers' satisfaction, and put forward four countermeasures, namely, good retrieval platform construction, increasing publicity and training, improving the service for readers' awareness and quality, guiding the readers to make full use of the university library alliance.关键词
读者满意度/调查/图书馆/对策Key words
Readers' Satisfaction/Investigation/Library/Countermeasure分类
社会科学引用本文复制引用
卢平英,郑瑜,范国荣,魏毅,肖金香..高校图书馆读者满意度研究--以江西农业大学为例[J].科技广场,2014,(7):122-127,6.基金项目
江西省高校教改课题“基于本科生需求的图书馆资源建设与利用研究” （）
