南京医科大学学报（社会科学版）Issue(2)：130-134,5.DOI:10.7655/NYDXBSS20150211
某三甲医院员工满意度现状分析研究
Research on current situation of employee satisfaction in a third-level grade A hospital
孙益林 1邓诺 2宋兵 1卢建华1
作者信息
- 1. 南京医科大学医政学院，江苏 南京 210029
- 2. 南京医科大学第一附属医院监察室，江苏 南京 210029
- 折叠
摘要
Abstract
Objective: Based on employee satisfaction survey in hospital, we proposed solutions for the problems of rectification to improve employee satisfaction and the quality of medical service, as well as provided a decision basis for hospitals to improve employee satisfaction. Methods:By questionnaire, statistical analysis of the collected data was tested by SPSS20.0 software. Results: The overall degree of employee satisfaction was closed to satisfactory level. The influence factors were including operating post, education level and professional title. Conclusion:To pay attention to employee satisfaction, hospital should establish emotional management and employee satisfaction survey system, pay attention to the different influence factors and the difference between different groups to improve employee job satisfaction.关键词
医院员工/满意度/医院管理Key words
hospital employee/satisfaction/hospital management分类
医药卫生引用本文复制引用
孙益林,邓诺,宋兵,卢建华..某三甲医院员工满意度现状分析研究[J].南京医科大学学报（社会科学版）,2015,(2):130-134,5.
