摘要
Abstract
Medical disputes and conlficts between doctors and patients are urgent problems in the Chinese healthcare industry nowadays. In the United States, the Doctor is the main side of doctor-patient relationship. Doctors’ value orientation, medical capability, service quality and communication skills are closely related to the relationship. Patients’ attention and appropriate manners are also very important. On the other hand, as the main place for medical activities, hospitals’ service ideas, medical rules and regulations, infrastructure, education and training, medical quality control and so on, have an important impact on the relationship. In addition, the U.S. government, medical administration departments and related organizations have been making efforts to reduce medical disputes through announcing relevant policies and regulations. This paper analyzes the American experiences in establishing harmonious doctor-patient relationship so as to provide reference for Chinese related departments to improve the doctor-patient relationship.关键词
美国/医患关系/构建和谐医患关系Key words
America/doctor-patient relationship/establishing harmonious doctor-patient relationship分类
医药卫生
