标准科学Issue(3)：23-27,5.DOI:10.3969/j.issn.1674-5698.2014.03.005
基于本体的民机客户服务领域分析方法研究
Study on Analysis Method of the Civil Aircraft Customer Service Field Based on Ontology
马安 1吉凤贤 1董兴芝 1王冠 1赵小虎1
作者信息
摘要
Abstract
In this paper, an idea that ontology model and object-oriented model should be combined to describe civil aircraft customer service field is put forward, presenting ontology development method of the field, and deliberating the mapping rules and instance from ontology model to object-oriented model, so as to standardize and normalize terms of the civil aircraft customer service field , achieving sharing and reuse of knowledge.关键词
客户服务/本体/规范化Key words
customer service/ontology/standardization引用本文复制引用
马安,吉凤贤,董兴芝,王冠,赵小虎..基于本体的民机客户服务领域分析方法研究[J].标准科学,2014,(3):23-27,5.
