护理研究Issue(22):2778-2780,3.DOI:10.3969/j.issn.10096493.2014.22.042
品管圈活动在改进医用护理耗材采购和管理流程中的应用
Application of quality management circle activity in improving procurement and management process of medical care suppl ies
曾华 1张小明 1温秀兰 1谢婉花 1谢鹏程1
作者信息
摘要
Abstract
Objective:Through the Quality Control Circle(QCC)activities to explore the clinical demand oriented procurement and management mode of medical care supplies,so as to provide guidance for nursing supplies pro-curement getting high quality,efficient,practical,reasonable price,and en-sure the normative and homogeneity of its clinical use and improve the quality of nursing.Methods:The “quality control circle”organization was established,and to analyze the causes of the existing problems in procure-ment and management of hospital medical care supplies.Then to formulate rectification measures and implement,remaking management process.Re-sults:After the quality control circle activities,the clinical trial rate of new introduction of nursing supplies was up to 100.00%.Idle rate of nursing supplies decreased by 5.31%.The return rate decreased by 9.10%.The re-porting rate of defective products and the feedback rate after the rectifica-tion reached 100.00%.The rate of recall in 2 h increased by 82.12%.Con-clusion:“QCC”activities have established the bridge of management and communication from procurement,warehousing to clinical use of medical care supplies.And it has regulated the introduction and clinical use of med-ical care supplies,reduced costs,improved the ability of team members to assist to develop quality improvement proj ect.关键词
品管圈/医用护理耗材/流程再造/护理管理Key words
quality control circle/medical care supplies/process reengineer-ing/nursing management分类
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曾华,张小明,温秀兰,谢婉花,谢鹏程..品管圈活动在改进医用护理耗材采购和管理流程中的应用[J].护理研究,2014,(22):2778-2780,3.