数字图书馆论坛Issue(2):49-53,5.DOI:10.3772/j.issn.1673-2286.2015.02.008
政府门户网站服务理论框架构建
Construction for the Public Service-Oriented Government Website Theoretical Framework
摘要
Abstract
This paper analyzes the contents of Public service-oriented government website, and constructs service theoretical framework of Public-oriented government website from aspects such as service characters, objects, contents and levels. It aims to provide theory supports for the government websites which apply concepts of total quality management and customer-oriented for the public service.关键词
政府网站/公众服务/电子政务Key words
Government website/Service/Theoretical framework分类
管理科学引用本文复制引用
李海涛..政府门户网站服务理论框架构建[J].数字图书馆论坛,2015,(2):49-53,5.