现代医药卫生Issue(9):1292-1295,1297,5.DOI:10.3969/j.issn.1009-5519.2014.09.005
影响急诊运用分级分区分流患者的相关因素研究
Research on correlation factors of regional classification system in Emergency Room
纪超娜 1黄惠根2
作者信息
- 1. 汕头大学医学院第一附属医院,广东汕头515041
- 2. 广东省人民医院,广东广州510080
- 折叠
摘要
Abstract
Objective To explore the influence of related factors under regional classification system in emergency room (ER). Methods Self-made questionnaire survey was adopted among eligible patients or relatives of patients ,who were randomly selected from ER of 8 GradeⅢ-A hospitals in Guangdong. The binary logistic regression was used to analyze the related factors under regional classification system in ER. Results There were 11 factors related with the patient′s dissatisfaction in ER,4 fac-tors were related with the satisfaction of patients ,and the dissatisfaction reflected stronger than satisfaction among the patients. Conclusion The implementation of regional classification system need to actively eliminate negative factors of dissatisfaction , promote positive factors of satisfaction to patients ,strengthen investment and publicity in hospital administrators and improve the service consciousness of medical staff. The patients should be active in acquiring relevant medical knowledge and information.关键词
急诊室,医院/急症/急救/分级/分区/分流Key words
Emergency service,hospital/Emergencies/Grade/Subarea/Shunt引用本文复制引用
纪超娜,黄惠根..影响急诊运用分级分区分流患者的相关因素研究[J].现代医药卫生,2014,(9):1292-1295,1297,5.