运筹与管理Issue(3)：183-189,7.
网络环境下的医院门诊挂号预约系统改善研究
Improvement of Hospital Outpatient Registration Appointment System in Networked Context
摘要
Abstract
Based on patients ’ self-reported symptom and knowledge from medical science , and by using quantifi-able approach , the study examines the category of diseases and the degree of severity of diseases in the process of the hospital appointment registration .The new approach provides some fundaments for developing advanced hos-pital outpatient registration appointment system and will help solve the problem of outpatient registration difficul -ties, improve qualities of medical cares , and optimize application of medical care resources .关键词
服务管理/门诊挂号预约/服务系统分析/疾病分类/症状程度识别Key words
service management/outpatient registration appointment/service system analysis/symptom category/recognition of the severity of disease分类
管理科学引用本文复制引用
叶乃沂,王灏文,李红樱..网络环境下的医院门诊挂号预约系统改善研究[J].运筹与管理,2014,(3):183-189,7.基金项目
国家自然科学基金重大项目资助（71090402）；教育部人文社会科学研究西部和边疆地区项目资助 （）
