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基于产品服务融合的服务型制造企业服务创新方法研究

和征 陈菊红

运筹与管理Issue(3):240-247,8.
运筹与管理Issue(3):240-247,8.

基于产品服务融合的服务型制造企业服务创新方法研究

Research on the Method of Service lnnovation of Service-oriented Manufacturing Enterprise Based on Product and Service Fusion

和征 1陈菊红2

作者信息

  • 1. 西安理工大学 经济与管理学院,陕西 西安 710054
  • 2. 西安工程大学 管理学院,陕西 西安 710048
  • 折叠

摘要

Abstract

In order to improve the service innovation capability of service-oriented manufacturing enterprise, promote the enterprise to make better service innovation, the method of service innovation based on product and service fusion is put forward, the concept of product and service fusion is analyzed, and the product or service modules are identified by association rule algorithm, On this basis, the concept of new product service system is developed, these modules are mutually fused through modularity, and the new product service system is designed.Finally, an application example is given to illustrate the application process of the method.The meth-od can provide various services for customers, which is more flexible for meeting the individual needs of different customers.

关键词

服务创新/产品服务系统/产品服务融合/关联规则/服务型制造

Key words

service innovation/product service system/product and service fusion/association rule/service-oriented manufacturing

分类

管理科学

引用本文复制引用

和征,陈菊红..基于产品服务融合的服务型制造企业服务创新方法研究[J].运筹与管理,2015,(3):240-247,8.

基金项目

国家自然科学基金资助项目(71272117);陕西省高校重点学科建设资助项目(107-00X902);陕西省社科联2013年度重大理论与现实问题研究项目 ()

运筹与管理

OA北大核心CHSSCDCSCDCSSCICSTPCD

1007-3221

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