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基层医院开展人文关怀护理前后住院患者满意度调查

李泉清 李莉 龙霖 何江 何开莲 侯玉清 任华蓉

医学信息Issue(17):89-90,2.
医学信息Issue(17):89-90,2.

基层医院开展人文关怀护理前后住院患者满意度调查

Satisfaction Survey of Inpatients and the Humanistic Nursing in Basic Hospital

李泉清 1李莉 2龙霖 3何江 1何开莲 2侯玉清 1任华蓉1

作者信息

  • 1. 川北医学院附属医院,四川南充 637000
  • 2. 川北医学院护理学院,四川南充 637000
  • 3. 川北医学院护理学院,四川南充 637000
  • 折叠

摘要

Abstract

Objective To assess the inpatients’satisfaction with care received before and after the adoption of humanistic care nursing,in order to gauge the ef ect of humanistic care nursing on patient satisfaction.Methods Four pilot wards of medicine,surgery,gynecology and pediatrics,respectively,where humanistic care nursing was adopted,were surveyed with nursing service satisfaction evaluation sheets and the responses before and after the adoption were analyzed retrospectively and comparatively.Results The incorporation of humanistic care into nursing practice greatly enhanced patient satisfaction, making a statistical y significant dif erence ( <0.01).Conclusion By embodying the patient-centered nursing philosophy and the idea of humanistic care and personalized service,the adoption of humanistic care nursing can ef ectively enhance patients’satisfaction with nursing service.

关键词

人文关怀护理/基层医院/住院患者/满意度调查

Key words

Humanistic care nursing/Primary hospital/Inpatient/Satisfaction survey

引用本文复制引用

李泉清,李莉,龙霖,何江,何开莲,侯玉清,任华蓉..基层医院开展人文关怀护理前后住院患者满意度调查[J].医学信息,2015,(17):89-90,2.

基金项目

四川省教育厅课题(编号SJWF1339)。 ()

医学信息

1006-1959

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