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护患纠纷原因分析与防范措施

杨静

中国社区医师Issue(17):152-153,2.
中国社区医师Issue(17):152-153,2.DOI:10.3969/j.issn.1007-614x.2014.17.96

护患纠纷原因分析与防范措施

Analysis of the causes of nurse-patient disputes and investigation of the preventive measures

杨静1

作者信息

  • 1. 830023新疆乌鲁木齐市精神病福利院
  • 折叠

摘要

Abstract

In clinical work,the nurse-patient disputes have occurred frequently,which have a serious impact on medical safety. The nurse-patient disputes can cause by nursing staff service attitude problems, also can because nursing documents writing is not standard, or because the nurse work sense of responsibility is not strong, etc.In view of the reason, relevant measures should be taken, including promoting nursing personnel familiar with the rules and regulations,increase nurses' proportion, the rational allocation of human, continue to strengthen communication, nurses and patients to build a harmonious relationship between nurses and patients,strengthen the continuing education, improve the nurse business skills,strict nursing quality management and so on.This paper briefly analyzes the causes of nurse-patient disputes and explores preventive measures.

关键词

护患纠纷/原因/防范措施

Key words

Nurse-patient disputes/Reason/Preventive measures

引用本文复制引用

杨静..护患纠纷原因分析与防范措施[J].中国社区医师,2014,(17):152-153,2.

中国社区医师

1007-614X

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