中国社区医师Issue(17)：152-153,2.DOI:10.3969/j.issn.1007-614x.2015.17.97
就诊流量监测在门诊管理中的应用
Application of treatment flow monitoring in the outpatient management
摘要
Abstract
Objective:To analyze the monitoring system data of outpatient amount to provide the basis for the reasonable transfer allocation of human resources in outpatient service and raise the level of outpatient medical service.Methods:The outpatient service flow changes and the flow changes in different time every day from 2009 to 2013 were analyzed in order to find the characteristics and law of seasonal variation in outpatient service.Results:The outpatient amount grew as an annual rate of more than 10% in 5 years and the three top of medical consultations annually were the obstetrics and gynecology department,pediatrics department,orthopedics department in turn.The outpatient amount was largest from 9:00 to 10:00 in a day and was the peak in clinic,the outpatient amount was minimal from 17:00 to 18:00.Conclusion:Certain regularity existed in the outpatient amount, treatment time and so on.According to the characteristics,the hospital management department used effective manpower and material resources reasonablely in order to improve the level of outpatient medical service.关键词
流量监测/门诊管理/门诊量Key words
Flow monitoring/Outpatient management/Outpatient amount引用本文复制引用
张丹,王艳萍,刘晶..就诊流量监测在门诊管理中的应用[J].中国社区医师,2015,(17):152-153,2.
