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基于PDCA循环的门诊药房自动化系统优化

方羽 陈彬 孙琳 苏克剑

中国药房Issue(19):2684-2685,2686,3.
中国药房Issue(19):2684-2685,2686,3.DOI:10.6039/j.issn.1001-0408.2015.19.28

基于PDCA循环的门诊药房自动化系统优化

Optimization of Automatic System in Outpatient Pharmacy Based on PDCA Cycle Management

方羽 1陈彬 1孙琳 1苏克剑1

作者信息

  • 1. 上海交通大学医学院附属仁济医院药剂科,上海 200127
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摘要

Abstract

OBJECTIVE:To provide reference for the optimization of automatic system in outpatient pharmacy of the hospital. METHODS:Based on PDCA(Plan,Do,Check and Action)cycle management,the modules for adding and dispensing drugs of the automatic system in the outpatient pharmacy were optimized and the work records and quality indexes before (July-September in 2013) and after (May-July in 2014) the optimization were compared. RESULTS:By the optimization of the software system, hardware equipment and staff training,the error rate of adding drugs was reduced by 95%,daily box number of added drugs was increased by 30.9%,monthly box number of drugs damaged by the machine was decreased by 80%,the error rate of dropping drugs was decreased by 96.6%,and the frequency of machine fault was decreased by 87.5%,compared with before. CONCLU-SIONS:By PDCA cycle management,the work efficiency of automatic outpatient pharmacy can be improved,and the errors of prescription dispensing are reduced.

关键词

PDCA循环/门诊药房/自动化系统/优化

Key words

PDCA cycle/Outpatient pharmacy/Automatic system/Optimization

分类

医药卫生

引用本文复制引用

方羽,陈彬,孙琳,苏克剑..基于PDCA循环的门诊药房自动化系统优化[J].中国药房,2015,(19):2684-2685,2686,3.

中国药房

OA北大核心CSTPCD

1001-0408

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