中国医药科学Issue(10)：112-114,3.
人性化护理在三甲综合医院眼科门诊中的应用效果评价
Application evaluation of humane care in the eye clinic of three general hospitals
蔡丽逢 1陈艳琼 1刘冬情1
作者信息
- 1. 广东省佛山市第二人民医院眼科，广东佛山 528000
- 折叠
摘要
Abstract
Objective To investigate the effect of humane care applications in the eye clinic of three general hospitals. Methods 100 cases in our hospital in July 2013 with the implementation of human eye clinic care, before and after the implementation of the implementation within the three month were randomly selected for treatment object, were divided into a control group and an observation group, the patients negative emotions, satisfaction before and after the implementation, and to investigate the quality of care nurses. Results There were patient satisfaction, quality of care was significantly higher, with statistical significance (P < 0.05); the observation group were anxiety and depression scores, and significantly lower than the control group, with statistical significance (P < 0.05 ); after the implementation of nursing patient disputes caused significantly less than before implementation (P < 0.05). Conclusion In three general hospitals eye clinic with the implementation of human patient care can reduce negative emotions, improve patient satisfaction and quality of care, reduce medical dispute occurs, should be widely applied.关键词
人性化/护理/眼科/门诊Key words
Humane/Nursing/Ophthalmology/Clinic分类
医药卫生引用本文复制引用
蔡丽逢,陈艳琼,刘冬情..人性化护理在三甲综合医院眼科门诊中的应用效果评价[J].中国医药科学,2015,(10):112-114,3.
