中国现代医生Issue(19)：136-139,4.
QCC对降低急诊科血标本分析前不合格率的影响
Effects of QCC on reducing unqualified rate of blood specimens before analysis in emergency department
王敏芳 1危娟 1何冠菲 1陈俊新1
作者信息
- 1. 广州市番禺区中心医院急诊科，广东广州 511400
- 折叠
摘要
Abstract
Objective To explore the effects of QCC on reducing unqualified rate of blood specimens before analysis in emergency department. Methods Theme of QCC activity was decided according to the collected data in emergency de-partment from January to June 2014. QCC team was established, activity plan was initiated, and unqualified reasons before analysis of blood specimens were investigated. All rectification methods were implemented, and implementation effects were monitored through data collection from July to December 2014. Results Unqualified rate of blood speci-mens before analysis in emergency department was reduced to 1.32‰, and the difference was statistically significant compared with that of 5.91‰ before QCC (P<0.05); satisfaction rate of patients and family increased from 78.00% to 91.00%. Conclusion Application of QCC is able to effectively reduce unqualified rate of blood specimens before analysis in emergency department,improve patients' satisfaction,as well as enhance nurses' capabilities to solve clinical prob-lems by QCC.关键词
品管圈/血标本/质量Key words
QCC/Blood specimens/Quality分类
医药卫生引用本文复制引用
王敏芳,危娟,何冠菲,陈俊新..QCC对降低急诊科血标本分析前不合格率的影响[J].中国现代医生,2015,(19):136-139,4.
