中国医学创新Issue(22)：80-81,82,3.DOI:10.3969/j.issn.1674-4985.2015.22.030
300例心内科住院患者实施优质护理服务前后的满意度调查
The Satisfaction Survey on 300 Cases of Hospitalized Patients with Heart Medicine before and after of Implement High Quality Nursing Service
摘要
Abstract
Objective:To investigate the implementation of high quality nursing service before and after the heart of hospitalized patients with satisfaction. Method:300 patients heart hospitalized and discharged in our hospital were selected from two times,January 2011 to June 2011(the implementation of high quality nursing service was not implemented before group) and January 2013 to June 2013(the implementation of high quality nursing service was implemented after group),150 cases in each group,the satisfaction survey was adopted to study design in our patients before and after the implementation of the quality of nursing service satisfaction survey. Result:Before the implementation of high quality nursing service,the patients’satisfaction was 85.33%,after the implementation of the quality of nursing service patients’satisfaction was 96.67%,compared of them the difference was statistically significant(P<0.05).Conclusion:The implementation of the quality of nursing service to improve the hospital patients’satisfaction has the exact effect.关键词
优质护理服务/满意度/心内科Key words
High quality nursing service/Satisfaction/Cardiology引用本文复制引用
莫惠彬,杨倩云,杨平,孙静..300例心内科住院患者实施优质护理服务前后的满意度调查[J].中国医学创新,2015,(22):80-81,82,3.基金项目
国家医学教育发展中心（2011-043-03-027）；广东省珠海市科技局科研课题 （）
