心理学报Issue(9)：1152-1161,10.DOI:10.3724/SP.J.1041.2015.01152
领导情绪智力对团队绩效和员工态度的影响--公平氛围和权力距离的作用
The Effect of Leader Emotional Intelligence on Group Performance and Employee Attitude：Mediating Effect of Justice Climate and Moderating Effect of Group Power Distance
摘要
Abstract
Recently, increasing numbers of researchers have shown interests in leader emotional intelligence. Even though some of them are optimistic on the relation between leader emotional intelligence and team performance, critics still remain and mixed results are found. What’s more, the mechanisms and constrains that explain the effectiveness of leader emotional intelligence, especially at group level, are relatively unexplored. We address those research gaps by exploring the effect of leader emotional intelligence on leader-member interaction in the perspective of justice climate and group power distance. We also synthesize the performance and attitude at the group level to further examine the influence of leader emotional intelligence in working groups. Justice climate is a suitable reflection of leader-member interaction while emotional intelligence underlines leaders’ social skills. So that, exploring the effectiveness of leader emotional intelligence in the perspective of justice climate grasps the essential characteristic of emotional intelligence. On the other hand, group power distance is a contextual factor that affects the influence of leaders on group outcomes, thus it constrains the extent to which leader emotional intelligence could be effective. The sample for this study consisted of 74 working groups. We used the ability model to define emotional intelligence because it showed better psychometric properties. The questionnaires for leaders included emotional intelligence, group performance, and organizational citizenship behavior, while the questionnaires for group members included procedural justice, interactional justice, satisfaction and organizational commitment. Justice, power distance and four dependent variables were aggregated to group level. Multiple mediator model, moderated mediation and bootstrapping were used in the analysis. The result showed significantly positive relations between leader emotional intelligence and group level outcomes such as task performance, organizational citizenship behavior, satisfaction and organizational commitment. Those relations were mediated by procedural justice climate or interactional justice climate. Furthermore, group power distance moderated the relation between leader emotional intelligence and interac-tional justice climate: the relation is stronger in groups with higher, rather than lower, group power distance. Group power distance worked indirectly through interactional justice climate to affect group performance and attitude. The current study makes significant contributions both theoretically and practically. Theoretically, we join the debate of emotional intelligence’s effectiveness by showing promising evidences supporting the positive effects of leader emotional intelligence on both performance and attitude at the group level. We also demonstrate the mechanism and contingency in the perspective of leader-member interaction by examining the roles of justice climate and group power distance. Practically, the result of this study suggests that emotional intelligence is an important ability we should consider when selecting the leaders. Leaders can make use of their emotional intelligence to create a justice climate in the organizations. Leaders should also pay attention to group power distance because it will affect the effectiveness of their emotional intelligence.关键词
情绪智力/领导/公平氛围/权力距离Key words
emotional intelligence/leadership/organizational justice climate/group power distance分类
社会科学引用本文复制引用
容琰,隋杨,杨百寅..领导情绪智力对团队绩效和员工态度的影响--公平氛围和权力距离的作用[J].心理学报,2015,(9):1152-1161,10.基金项目
国家自然科学基金项目(71421061 （）
71172009),中央高校基本科研业务费专项资金资助项目(项目号：FRF-BR-15-001B)。 （项目号：FRF-BR-15-001B）
