中国当代医药Issue(26)：183-185,3.
社区老年慢性病患者对护理志愿者的满意度及依存性调查
Investigation and study of nursing volunteers’ satisfaction and compliance by elderly patients with chronic diseases in community
摘要
Abstract
Objective To analyze the satisfaction on nursing volunteers by elderly patients with chronic diseases in community. Methods From March 2014 to May 2015,200 elderly patients with chronic diseases in square north road community were selected as investigated objects.According to different ages,they were divided into group A (n=121,aged from 60 to 70 years old) and group B (n=79,aged from over 70 years old).The satisfaction and compliance in the two groups were compared. Results Questionnaires in 5 patients in group A and 6 patients in group B were less consistent and were excluded.The satisfaction on service item in group A was lower than that in group B.The satisfaction on ser-vice time in group B was lower than that in group A (P<0.01).The compliance in group A and B was 75.86% and 60.27%respectively,and the former group was higher (P<0.01).The scores of health promotion and disease knowledge in group A were greatly higher than those in group B.The score of disease nursing in group B was higher in comparison with that in group A (P<0.01). Conclusion Satisfactions on service personnel and attitude are higher by elderly patients with chronic diseases in community.The content satisfaction is lower in patients aged from 60 to 70 years old and re-quirements of health promotion and disease knowledge are higher.Time satisfaction and compliance are a bit lower in patients aged over 70 years old,but higher requirement for disease nursing,which need targeted support.关键词
老年/慢性病/护理志愿者/满意度/调查Key words
Elderly/Chronic disease/Nursing volunteer/Satisfaction/Investigation分类
医药卫生引用本文复制引用
邹芳,施翠芬,赵建玲..社区老年慢性病患者对护理志愿者的满意度及依存性调查[J].中国当代医药,2015,(26):183-185,3.基金项目
江西省卫生厅科技计划项目 （）
