摘要
Abstract
Objective To explore the application of humanized care in the emergency room. Methods After September 2010 we began to carry out the humanized nursing in the emergency room,before and after that the 200 patients were randomly selected to investigate the patient satisfaction rate. Results Patients after carrying out the humanized care satisfaction rate is 81.0%, higher than that of before the implementation of 59.5%, the dif erence was statistical y significant (P< 0.01). Conclusion Carrying out the humanized care in the emergency department can ef ectively improve the patients satisfaction rate, is worthy to be popularized.关键词
人性化护理/急诊室/患者满意率Key words
Humanized care/The emergency room/Patient satisfaction rate
