运筹与管理2016，Vol.25Issue(2)：252-257,6.DOI:10.12005/orms.2016.0071
可加号的门诊预约能力分配问题
Capacity Allocation in Outpatient Appointment Service with Adding of Capacities
摘要
Abstract
The appointment service effectively optimizes treatment procedure of outpatient department.Aiming at the characteristics of patients weak consciousness of outpatient appointment and high no-show rate of appointment patients, this paper researches on healthcare provider capacity allocation to match appointment patients and walk-in patients demand, under the condition of adding capacity when patients demand is quiet high.The objective is to maximize expected profit, which is formulated as the total revenue of diagnosing patients minus the cost of adding capacities and rejecting patients.The unimodality of expected profit function is proved in this paper and the condition for the optimal capacity allocation scheme is derived from the property of unimodality.Numerical experiments are conducted to analyze the impacts of different outpatient parameters on capacity allocation scheme.The results show that the demand of two kinds of patients greatly impacts optimal solution, and capacity allocation scheme is more sensitive to no-show under the condition of adding capacity.关键词
医疗运作管理/能力分配/单峰性/门诊预约/加号Key words
health care operation management/capacity allocation/unimodality/outpatient department appoint-ment/adding capacities分类
自科综合引用本文复制引用
姜博文,唐加福,阎崇钧..可加号的门诊预约能力分配问题[J].运筹与管理,2016,25(2):252-257,6.基金项目
国家创新研究群体科学基金资助项目（71021061）；教育部博士点专项基金资助 （）
