电测与仪表2016，Vol.53Issue(z1)：174-177,4.
基于德尔菲法的电力大客户综合价值评价模型
Electric power customer comprehensive value evaluation model based on delphi method
周辛南 1谢枫 2傅军 1孙志杰 2方茂益1
作者信息
- 1. 华北电力科学研究院有限责任公司，北京100045
- 2. 国网冀北电力有限公司电力科学研究院，北京100045
- 折叠
摘要
Abstract
The paper analyses the current value and potential value of electric power customers in different phase of the entire life cycle. Electric power customer value evaluation index system is established and 10 indicators are selected to represent the electric customer value. Power customers’comprehensive value evaluation model is built. Delphi method is used to get the weight coefficients of the evaluation index. Delphi method makes full use of expert experience and eliminates the individual factors. The measure of customer value helps grid companies identify high-value customers, make different service strategy, provides the theoretical basis.关键词
电力客户价值/全生命周期/当前价值/潜在价值/指标体系/德尔菲法Key words
electric customer value/the entire life cycle/the current value/potential value/the index system/delphi method分类
信息技术与安全科学引用本文复制引用
周辛南,谢枫,傅军,孙志杰,方茂益..基于德尔菲法的电力大客户综合价值评价模型[J].电测与仪表,2016,53(z1):174-177,4.
