中华灾害救援医学2016，Vol.4Issue(9)：486-488,492,4.DOI:10.13919/j.issn.2095-6274.2016.09.002
加强基础、环节医疗质量管理在减少医疗纠纷中的作用
Effect of strengthening the application of foundation and link medical quality management on reducing medical disputes
梁子亮 1王藩 1杜金赞 2张开 3刘海峰 3刘惠亮4
作者信息
- 1. 100039 北京，武警总医院医疗科
- 2. 100039 北京，武警总医院医疗事故技术鉴定办公室
- 3. 100039 北京，武警总医院医务部
- 4. 100039 北京，武警总医院院部
- 折叠
摘要
Abstract
Objective To explore the effect of strengthening application of foundation and link medical quality management on reducing medical disputes.Methods Through summary of the data about medical disputes from a hospital of armed police force in 2014, the factors of medical disputes, as well as the preventive measures for foundation, link medical quality management in 2015 were analyzed, and the data of medical disputes were compared between the two years. Microsoft Excel was used for statistical analysis.Results (1) All complaints of 2015 decreased by 27 cases compared with that of 2014; (2) Complaints of key departments in the hospital decreased from 2014 to 2015, but those of medical laboratory increased by 2 cases; (3) The major incidents happened in the two years were disputes without fault, the others were negotiated settlement, the court dealing disputes in 2015 decreased by 8 cases compared with that in 2014. Conclusions By reinforcing the foundation and link medical quality management, medical dispute can be decreased and risk prevention awareness of medical personnel can be raised.关键词
医疗纠纷/医疗质量管理Key words
medical dispute/medical quality management分类
医药卫生引用本文复制引用
梁子亮,王藩,杜金赞,张开,刘海峰,刘惠亮..加强基础、环节医疗质量管理在减少医疗纠纷中的作用[J].中华灾害救援医学,2016,4(9):486-488,492,4.
