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在线商品评论有用性影响因素研究

胡学钢 陈方鑫 张玉红

计算机应用研究2016,Vol.33Issue(12):3559-3561,3590,4.
计算机应用研究2016,Vol.33Issue(12):3559-3561,3590,4.DOI:10.3969/j.issn.1001-3695.2016.12.009

在线商品评论有用性影响因素研究

Research on impact factors of online reviews’helpfulness based on product reviews data

胡学钢 1陈方鑫 1张玉红1

作者信息

  • 1. 合肥工业大学 计算机与信息学院,合肥230009
  • 折叠

摘要

Abstract

A large number of invalid and even malicious reviews have been occurring with the development of online business. It takes the negative impact in reading and referencing for consumers.Motivated by this problem,this paper proposed a me-thod based on the multiple linear regression algorithm to predict the helpfulness of online reviews.The method first considered three influencing factors including reviews’text properties,reviewers’properties and stores’properties,then it created an RRS-L model to predict the helpfulness of online reviews.Experimental results conducted on real data sets show that the model can achieve higher precision and recall rates,and effectively filter useless reviews.

关键词

在线评论/有用性/影响因素/预测模型

Key words

online review/helpfulness/influencing factor/predictive model

分类

信息技术与安全科学

引用本文复制引用

胡学钢,陈方鑫,张玉红..在线商品评论有用性影响因素研究[J].计算机应用研究,2016,33(12):3559-3561,3590,4.

基金项目

国家自然科学基金资助项目(61305063,61273292);国家教育部博士点博导基金资助项目 ()

计算机应用研究

OA北大核心CSCDCSTPCD

1001-3695

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