电力需求侧管理2016，Vol.18Issue(z1)：40-42,3.DOI:10.3969/j.issn.1009-1831.2016.S1.016
虚拟机器人在“互联网+营销服务”中的应用
Application of the virtual robot in the“Internet plus power marketing”
厉静 1亓智博 1陈嘉聪1
作者信息
- 1. 国网浙江永嘉县供电公司，浙江 永嘉 325100
- 折叠
摘要
Abstract
Quality service is the important embodiment of the management of the electric power enterprise. How to enhance the level of quality service has always been one of the company’s marketing management issues. The new era of‘Internet + power marketing’for service quality puts forward higher request, in order to take the initiative to meet the needs of the mobile Internet era all⁃weather service response, service customers, market oriented, placement, to listen to the needs of customers on the basis of large data processing, in order to reflect the human nature, comfortable as auxiliary. So we create an organic whole‘little smart E’virtual robot, which is high⁃quality good service team to ensure, to create a more interesting and intelligent, practical status in response to the new situation of electric power marketing service situation which shows good plasticity and extensibility, from traditional electric power marketing to promote the company‘Internet + power mar⁃keting’transformation. It adapts to the requirement of mobile Inter⁃net era all⁃weather demand response services, achieves‘all⁃round, all⁃weather’accurate service, satisfys customers personalized re⁃quirements, increases the viscosity of existing customers and loyalty.关键词
互联网+营销服务/优质服务/个性化需求Key words
Internet+power marketing/high quality service/personalized needs分类
管理科学引用本文复制引用
厉静,亓智博,陈嘉聪..虚拟机器人在“互联网+营销服务”中的应用[J].电力需求侧管理,2016,18(z1):40-42,3.
