电力需求侧管理2016，Vol.18Issue(z1)：96-97,2.DOI:10.3969/j.issn.1009-1831.2016.S1.039
基于“互联网+”的电力客户报装服务新模式构建
Construction on the new mode of installation service for electricity customers based on“Internet plus”
陈理 1陈芳 1胡滨 1孙一申 2周杰1
作者信息
- 1. 国网浙江海盐供电公司，浙江 海盐 314300
- 2. 国网嘉兴供电公司，浙江 嘉兴 314000
- 折叠
摘要
Abstract
To adapt to the market competition and customer demand variation trend and conform to the new trends of customer preference of modern times, the new technology and method“Large, cloud, things, transfer”are APP lied to improve e⁃chan⁃nels, on⁃spot mobile service and other links. The integration of ser⁃vice resources and innovation of serving measures become the pri⁃orities to build a fresh new mode of installation service for O2O electricity customers by the combination of online and offline inter⁃actions on the basis of the Internet. This contributes to the conve⁃nience as well as more effective service for customers.关键词
服务转型/O2O模式/服务调度Key words
service transformation/O2O mode/service scheduling分类
管理科学引用本文复制引用
陈理,陈芳,胡滨,孙一申,周杰..基于“互联网+”的电力客户报装服务新模式构建[J].电力需求侧管理,2016,18(z1):96-97,2.
