川北医学院学报2017,Vol.32Issue(1):116-119,4.DOI:10.3969/j.issn.1005-3697.2017.01.033
西部某市社区卫生服务利用与满意度研究
The survey on utilization and satisfaction of community health service in a Western city
摘要
Abstract
Objective:To understand community health service utilization and satisfaction in the city,providing scientific inferences for further improving the public health service.Methods:A questionnaire survey was conducted among 450 patients which was selected based on a stratified random sampling,Epi Data 3.0 and SPSS Statistics 17.0 were used to process and analyze the data.Results:The utilization rate and the overall satisfaction of the residents to community health service was 54.5% and 29%.The satisfaction rates for the residents to the doctor's and nurse's attitude were 74.6% and 73.5%.But the satisfaction rates were only 17.2%,18.1% and 22.2% for the residents to medical service price,drug price and institutional facilities.Conclusion:The utilization rate is very low,satisfaction rate for community health service is low in this city.关键词
社区卫生服务/利用/满意度Key words
Community health service/Utilization/Satisfaction分类
医药卫生引用本文复制引用
罗秀,段凯岚..西部某市社区卫生服务利用与满意度研究[J].川北医学院学报,2017,32(1):116-119,4.基金项目
四川省基层卫生事业发展中心重点课题(WFZ15-Z-07) (WFZ15-Z-07)