标准科学Issue(4)：39-44,6.DOI:10.3969/j.issn.1674-5698.2017.04.007
国内网约车管理服务问题及标准化需求分析
Analysis of Online Car-hailing Services Management and Standardization Requirements
摘要
Abstract
With the accelerating process of urbanization, car-hailing services has been developing rapidly relying on the Internet. However, the development of its management services gradually reveals a lot of problems. The paper conducts a case study of Hangzhou city by applying the methods of survey, questionnaire, mathematical statistics, structural equation modeling and so on, analyzes the standardization requirements of four stakeholders - government, network platform, car drivers and customers, and puts forward the ways to promote the online car-hailing management and service standardization development.关键词
网约车/管理服务/标准化需求/结构方程模型Key words
online car-hailing/supervisory services/standardization requirement/structural equation model引用本文复制引用
邵智伟,朱培武,许朵..国内网约车管理服务问题及标准化需求分析[J].标准科学,2017,(4):39-44,6.基金项目
本文受2017年浙江省大学生科研创新活动计划暨新苗人才计划项目资助. （）
