护理学报2017，Vol.24Issue(7)：72-76,5.DOI:10.16460/j.issn1008-9969.2017.07.072
ICU人文关怀查检单的设计及应用
Design and Application of Humanistic Nursing Communication Table in ICU
摘要
Abstract
Objective To design an ICU humanistic nursing communication table, to improve the quality of nursing service and to promote patients' and their families' satisfaction. Methods An ICU humanistic nursing communication table covering patient's basic information, patient's daily requirement and requirement information of doctor-nurse-family communication was designed and applied among patients from April to June 2016. Patients were supposed to fill in the table carefully. Patients ' and their families' requirements and their satisfaction with the medical service during hospital stay (≥1 d) were recorded. Results After the application of the table,the communication among patients and their families and medical staff was effective and patients and their families were more satisfied with the service in the second quarter of 2016 when compared to that in 2015 and in the first quarter of 2016. Conclusion Humanistic nursing communicate table can help hospital staff communicate with critically ill patients and its families better, improve the quality of nursing service in ICU and promote critically ill patients ' satisfaction.关键词
人文关怀/重症监护/住院满意度/沟通/核查单Key words
humanistic nursing/intensive care unit/hospitalization satisfaction/communication/checklist分类
医药卫生引用本文复制引用
米元元,黄海燕,孙亮..ICU人文关怀查检单的设计及应用[J].护理学报,2017,24(7):72-76,5.基金项目
湖北省自然科学基金面上项目(2016CFB677) （2016CFB677）
中华护理学会科研课题立项(ZHKY201611) （ZHKY201611）
