同济大学学报（自然科学版）2017，Vol.45Issue(3)：434-439,6.DOI:10.11908/j.issn.0253-374x.2017.03.019
基于质量工程方法的信息系统改进
Information System Improvement Based on Quality Engineering Method
摘要
Abstract
Quality function deployment(QFD) was employed to get customers key function requirements on the information system,and with the help of failure mode and effect analysis (FMEA),potential failure modes and possible risk severity prediction on the process of product life stages in the early development of information systems could be found.The methods met the interests of customers and it maximized the enterprise efficiency at the same time.The similarity and complementarity between QFD and FMEA were analyzed by building a joint quality management model based on QFD and FMEA.A case study was made as well on the OA information system on the basis of the application of the joint model,which improved the information system,and the method was proved feasible and practible.关键词
质量管理/质量功能展开/失效模式及后果分析/信息系统Key words
quality management/quality function deployment/failure mode and effect analysis (FMEA)/information system分类
管理科学引用本文复制引用
尤建新,王京航,尤筱玥..基于质量工程方法的信息系统改进[J].同济大学学报（自然科学版）,2017,45(3):434-439,6.基金项目
国家自然科学基金(71671125) （71671125）
