护理学报2017，Vol.24Issue(9)：7-10,4.DOI:10.16460/j.issn1008-9969.2017.09.007
四川省2931例社区老年高血压糖尿病患者护理服务的满意度及影响因素分析
Elderly Diabetic and Hypertension Patients ' Satisfaction with Nursing Care in Community Health Service Centers of Sichuan Province:A 2,931-case Study
摘要
Abstract
Objective To investigate the satisfaction with nursing care of chronic illness management of elderly patients with hypertension and diabetes,and analyze its influencing factors. Methods With convenient sampling, 2,931 elderly hypertensive patients and diabetic patients in 19 community health service centers of Sichuan province were investigated using the patient satisfaction questionnaire with nursing care of chronic illness management. Results The general satisfaction rate was 78.38%. Sub-domains with lower satisfaction rates were health education and guidance (73.62%), nursing follow-up (74.11%) and collaborative care (74.40%);nursing interventions with lower satisfaction rates were psychological counseling (71.20%), rehabilitation guidance (73.19%), directing how to maintain a healthy lifestyle (73.21%). Multiple linear regression analysis revealed the influencing factors of patients ' satisfaction were the residence, special outpatient, out-of-pocket medical expenses, personal monthly income, family medical history and drinking (P<0.05). Conclusion Patients' satisfaction rate of nursing care of chronic illness management is not high, especially that of health education and guidance, follow-up nursing care and collaborative care. To improve quality of nursing care related chronic illness case management, it is urgent to strengthen special training about community health nursing and chronic illness for nurses.关键词
高血压/糖尿病/老年人/社区护理/慢病病例管理/满意度Key words
hypertension/diabetes/the elderly/community nursing/chronic illness case management/satisfaction分类
医药卫生引用本文复制引用
董婷,刘素珍,李继平..四川省2931例社区老年高血压糖尿病患者护理服务的满意度及影响因素分析[J].护理学报,2017,24(9):7-10,4.基金项目
美国中华医学基金会项目(Grant Number 11-085) （Grant Number 11-085）
