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基于质量屋理论的社区慢性病管理路径探索

常瑞 敖琴 吴晶 刘军安 孙奕 卢祖洵

中国全科医学2017,Vol.20Issue(16):1933-1936,1950,5.
中国全科医学2017,Vol.20Issue(16):1933-1936,1950,5.DOI:10.3969/j.issn.1007-9572.2017.16.006

基于质量屋理论的社区慢性病管理路径探索

Community-based Chronic Disease Management Path Exploration Based on the House of Quality

常瑞 1敖琴 1吴晶 1刘军安 1孙奕 1卢祖洵1

作者信息

  • 1. 430030 湖北省武汉市,华中科技大学同济医学院公共卫生学院社会医学与卫生管理系
  • 折叠

摘要

Abstract

The house of quality is a core tool for quality function deployment(QFD),a way for identifying the relationship between customers′ demands and the product/services capabilities,and an important tool for the development and design of products/services living up to customer needs.Based on the current community-based chronic disease management(CCDM),we explored the new way for CCDM with the house of quality model under the guidance of QFD theory,with a view to providing a reference for the development of CCDM services that meet the needs of the community patients.

关键词

质量屋/质量功能展开/慢性病管理/服务需求/质量特性

Key words

House of quality/Quality function development/Chronic disease management/Service demand/Quality characteristics

分类

医药卫生

引用本文复制引用

常瑞,敖琴,吴晶,刘军安,孙奕,卢祖洵..基于质量屋理论的社区慢性病管理路径探索[J].中国全科医学,2017,20(16):1933-1936,1950,5.

基金项目

中央高校基本科研业务费专项资金资助(HUST:2014QN027) (HUST:2014QN027)

中国全科医学

OA北大核心CSTPCD

1007-9572

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