中国医学伦理学2017，Vol.30Issue(5)：637-641,5.DOI:10.12026/j.issn.1001-8565.2017.05.26
PDCA循环管理在医院社会评价工作中的应用与探索
Application and Exploration of PDCA Cycle Management in Hospital Social Evaluation
和新颖 1郭利侠 2潘红玲 1丁艳霞1
作者信息
- 1. 西安交通大学第一附属医院行风建设办公室,陕西西安710061
- 2. 西安交通大学第一附属医院门诊部,陕西西安710061
- 折叠
摘要
Abstract
The First Hospital Affiliated to Xi'an Jiaotong University adopted PDCA cycle management tool and used planning,implementing,inspection,processing and other links in the specific application of promoting hospital social evaluation.After a certain stage,we summed up the work and changed the chaotic work status of social evaluation management.Comparing with the existing literature,this paper concluded that the application of this tool can promote the research of hospital quality and service management,promote the practice of building harmonious doctor -patient relationship.It is worth to promote the application of PDCA cycle management in hospital social evaluation.关键词
PDCA循环管理/医院社会评价/管理质量Key words
PDCA Cycle Management/Hospital Social Evaluation/Management Quality分类
医药卫生引用本文复制引用
和新颖,郭利侠,潘红玲,丁艳霞..PDCA循环管理在医院社会评价工作中的应用与探索[J].中国医学伦理学,2017,30(5):637-641,5.
